This portfolio showcases my work in learning experience design and instructional development. I’m an instructional designer who creates engaging learning experiences for workplace training and professional development, specializing in training solutions that help organizations improve performance through better learning.
Articulate Rise
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Instructional Videos
My prior work includes proprietary information, so this section is coming soon!
Design-Based Research Study
For my Master’s capstone, I conducted a design-based research study that tackled a real business problem: Customer Experience team members struggling with software form-building, leading to increased support tickets.
I designed and launched a multi-modal e-learning module to 20 learners, then analyzed the results using mixed-methods research. The outcome: 91% learner satisfaction and a 44.2% reduction in forms-related support tickets.
This project demonstrates my ability to solve business challenges through evidence-based instructional design and rigorous data analysis.